Our Customer Service Department is open Monday through Friday from 9am to 5pm PST, excluding holidays. If you are sending an email in over the weekend, your message will be responded to on the next business day.
If you are a current member to cancel your account please follow these steps.
1. Login to your account here
2. Go to the “Your Account” button
3. Click the “Your Subscription Button”
4. Hit the Cancel Account button.
Your account will be cancelled once you follow these steps.
If you are having issues with the steps, we have a lot of customers that have confused our business with the website https://betterme-mealplan.com/
If you were charged $4.99 or $9.99, then you most likely are not a member of our website as our plans are $17+.
Also, we are based on the US so all funds are USD not foreign as with this site https://betterme-mealplan.com/
If you are not able to log in with any of your emails, then please see if the website above is the correct one to contact as we not affiliated with this website.
For all other questions or concerns, please enter your information below.